We get it! Sometimes the unexpected can happen and you just can’t go ahead with your booking. In the event of this happening, we will credit your deposit towards any future booking.

For Bookings paid in full and cancelled within 7 days of the event, we will refund your supply/hire charges in full, excluding your deposit. Your deposit can be credited towards any future bookings made with us.

For cancellations where the booking has been paid in full but has been made with less than 7 days notice of your event, please contact us. We will hold your deposit but may be able refund some of your booking/supply fee depending on individual circumstances.